1. Reservation Confirmation:

·       A valid credit card is required to confirm your reservation.

·       Charge will be made at the time of booking.

 

2. Check-In/Check-Out:

·       Check-in is anytime after 3 PM. Check-out is at 10 AM. (self check in, all instructions sent at time of booking)

·       Early check-ins or late check-outs may be arranged based on availability and additional charges.

·       Unauthorized early or late check outs will be automatically charged.

·       All guests must be registered at time of booking, any unauthorized guests will be asked to leave immediately.

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3. Smoking:

·       NO smoking of any kind inside the units​

·       Smoking is permitting outside in designated areas, NO LITTERING of butts on the ground. Please use designated trash areas.

·       Smoking in the forest is prohibited.

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4. Fire Safety & Permits:

We maintain active fire permits for all designated fire pits on the property. In accordance with East Gwillimbury regulations, all fires must be called into the local fire department prior to use. The contact number is clearly posted at each fire site.

For everyone’s safety, please ensure you:

·       Review and follow all posted fire rules before starting a fire.

·       Locate and familiarize yourself with the fire extinguisher before lighting a fire.

·       Keep fires within the designated pits only—no open flames elsewhere on the property.

·       Never leave a fire unattended.

·       Fully extinguish all fires with water before leaving the area.

Failure to follow these guidelines may result in immediate termination of your fire privileges. Thank you for helping us keep our sanctuary safe and enjoyable for all.

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5. Pet Reservations:

·       Please indicate in your reservation if you will be bringing a pet.

·       We are a pet-friendly property and welcome your four-legged companions; however, prior notice is required so we can properly prepare for their arrival. An additional cleaning fee applies for all pet stays.

·       ​Please note that the Luna and Cedar Luxury Suites are strictly no-pet accommodations. Guests with pets are invited to enjoy our other two pet-friendly options.

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6. Animal Sanctuary & Nature Respect:

·       As we are located on an animal sanctuary, we kindly ask all guests to respect the animals and follow posted guidelines while on the property. For everyone’s safety and enjoyment, please note the following:

·       All animals must be kept on a leash at all times.

·       Do not feed or approach any wildlife.

·       Stay on the designated forest trails.

·       No littering—please help us keep the sanctuary clean and safe.

·       This is a peaceful and relaxing environment for all. While we want you to enjoy your time with us, parties are strictly prohibited, and we kindly ask that you respect our neighbors and the animals by keeping noise to a minimum

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7. Shared Spaces & Amenities:

·       Our property is a peaceful and respectful environment for all.

·       Amenities such as trails, the hot tub, sauna, fit pits and BBQs are shared among guests.

·       We ask that you clean up after yourself and leave shared spaces as you found them for the enjoyment of others.

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8. Damage & Missing Items:

·      Guests are responsible for all damage, breakage, loss, or removal of items from The Taiga property during their stay.

·       This includes, but is not limited to, robes, towels, linens, blankets, decor, furniture, kitchenware, and amenities.

·       If any item is damaged, broken, removed, stained beyond normal use, or missing, a replacement or repair charge will be automatically applied to the payment method on file.

·      Replacement charges are based on full replacement cost and may include professional cleaning or repair fees where applicable.

·      By confirming a reservation, guests agree to these terms and authorize The Taiga to process such charges without further approval.